Definitions
As you read these terms and conditions, please note that:
"We", "our", "ourselves" and "us" means Aegean Sailing School.
"You", "your" and "yourself" means the person whose name appears on the booking form you will sign.
'Course' means the tuition and associated facilities provided by us to teach you elements of navigation, seamanship and sail cruising.
Evidence of Contract
The evidence of the contract between you and us is the completed booking form and the banking by us of your remittance.
Changes to your course
You are not entitled to change the date and/or type of a course reservation once confirmed. We will, however, make best efforts to accommodate changes for you, if practical.
Cancellations
You may cancel your course at any time subject to the following penalties which are to be paid to us:
Over 60 days before your course: 25% of the total course fee (i.e.: half your deposit)
Between 30 and 60 days before your course: 50% of the total course fee
Less than 30 days before your course: The total course fee
Cancellations must be notified to us in writing by post or email. The penalties will be calculated from the date we receive your cancellation.
We reserve the right to cancel a course at any time. If we do so we shall return all monies paid by you to us in respect of the provision of the course.
Deposits
A deposit of 50% of the total course fee is required to reserve your place on a course. Deposits cover our administration costs and half of this amount is non-refundable in the event of cancellation.
Payment
All courses must be fully paid for at least 30 days prior to the confirmed start date.
Legal Obligations
You are solely responsible for complying with all laws, regulations, orders, demands and requirements of Greece. We shall not be liable in any way whatsoever to you in connection with obtaining necessary documents or complying with such laws, regulations, orders, demands, requirements or instructions, whether given orally or in writing or otherwise, or for the consequences to you resulting from your failure to obtain such documents or to comply with such laws, regulations, orders, demands, requirements or instructions.
You should note in particular that no-one whose details are not registered on the crew list may be carried aboard.
Please note also that you may not remove any items or antiquities from land, beach, or the seabed.
Travel documents
You are responsible for obtaining and must possess and have available for presentation as required all entry and exit, health and other documents required by laws, regulations, order, demands or requirements of Greece. We reserve the right to refuse to provide a course to anyone who has not complied with, or whose documents do not appear to comply with, such applicable laws, regulations, orders, demands or requirements.
Changes to your course
We will always make best efforts to provide courses as published. However, in circumstances of bad weather, operational difficulties, local strikes or other industrial actions, or staff illness, we reserve the right to make changes to the type of yacht, Instructor and schedule of a course. We will always endeavour to provide a service of equal quality.
Conduct aboard school vessels
If in our reasonable opinion you conduct yourself aboard one of our vessels so as to endanger the vessel or any person or property on board, or behave in a disorderly manner or in a manner to which other clients may reasonably object, we may take such measures as we deem necessary to prevent continuation of such conduct including your removal from the vessel. You may be prosecuted for offences committed on board a vessel. You agree to abide by the orders of the Skipper/Instructor in command of the school vessel at all times.
Passing or failing courses
You will be assessed by an Instructor and/or Examiner during the course. At the end of the course they will decide if you have passed or failed. Their decision is final. If, however, you disagree with their decision you may make an application to the Royal Yachting Association for redress in the form required by that organisation.
Complaints
Should you have a complaint about any aspect of our course or service, please make it known to your Instructor at the time. If you are still dissatisfied please let us know in writing on the Feedback Form that you will be given at the end of the course. We take the quality of our service seriously and will do what we can to remedy the situation.
Injury and death
We hereby make you aware that sailing is a potentially dangerous activity and we cannot be held responsible for any injury or death during one of our courses save for our responsibilities under the Merchant Shipping Act 1975 and the findings of any official enquiry held under the requirements of the same act.
You are responsible for ensuring that you have travel insurance which will cover any medical expenses and repatriation if necessary, and that this insurance covers you while sailing.
Arbitration of Disputes
In the event of any dispute arising between you and us with respect to the provision of the course, the dispute shall be referred to two Arbitrators in Greece, one to be appointed by each party. Their decision will be binding upon both you and us, unless the Arbitrators cannot reach agreement, in which case it will be referred to an Umpire appointed by the Arbitrators. The decision of the Umpire will be final.